1. What is this Fees and Payments Policy?
2. Fees and Payment Options
- Flamingo Lounge does not levy any fee for browsing the Platform.
- To ensure User convenience, Flamingo Lounge offers multiple payment options to Users. Flamingo Lounge, without prior notice to Users, reserves the right to add or delete payment options from the ones listed below:
- Payment through net banking facilities.
- Payment through select credit cards.
- Payment through select debit cards.
- Payments through cash on delivery.
- Payments through prepaid payment instruments and electronic wallets.
- Any other payment option as may be provided by Flamingo Lounge from time to time.
- It is expressly clarified that accepting a User’s payment through the Payment Options is solely at Flamingo Lounge’s discretion. Flamingo Lounge reserves the right to reject payment from a User through the Payment Options for any reason whatsoever. To further validate a User’s transaction, Flamingo Lounge may request the User to submit a copy of the User’s photo identity proof (such as the User’s PAN card), failing which, reserves the right to reject a user’s payment made through the Payment Options.
- While using the Payment Options, Users agree to provide correct, complete, and accurate financial information such as credit/debit card details or prepaid payment instrument account details which may be stored by Flamingo Lounge’s third-party payment gateway provider. Users shall not use a credit/debit card or prepaid instrument which is not lawfully owned by him/her or which the User has not been lawfully authorised to use. The User shall solely be responsible for the security and confidentiality of his/her financial information. Flamingo Lounge disclaims all liabilities that may arise because of any unauthorised use of the User’s financial information and/or identity, including, details relating the Payment Options.
- Flamingo Lounge shall not be held responsible and shall not assume any liability in respect of any loss or damage suffered by a User owing to:
- the exceeding of the credit/debit limit mutually agreed between the User and the issuing bank.
- any payment issue arising out of technical glitches occurring during a transaction; or
- a declination of transaction for reasons beyond Flamingo Lounge’s control.
- Flamingo Lounge reserves the right to impose limits on the number of transactions a User may undertake over the Platform. Flamingo Lounge may also choose to delay the dispatch of Products purchased by such Users or cancel the entire purchase at its sole discretion. The User agrees that Flamingo Lounge shall not be liable for any damage, interests or claims resulting from Flamingo Lounge’s decision to not process a transaction or delay in the processing of a transaction on account of a User’s suspicious activity on the Platform.
- All the Products listed on the Platform are including all applicable taxes. You will be responsible for payment of all fees/costs/charges associated with the purchase of Products from us and you agree to bear all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.
- To enable Users to make payments for buying Products on the Platforms, in addition to this Fee & Payment Policy, the terms and conditions of the User’s bank, applicable financial institution and/or card issuing association may be applicable. The User’s bank, financial institution or card issuing association may decline or prevent the User from making electronic payments for buying the Products on the Platform and Flamingo Lounge does not control the same and hence, shall not be at any point in time held liable.
- Cash on Delivery: The ‘cash on delivery’ Payment Option allows Users to make a cash-only payment to Flamingo Lounge’s delivery executive or logistic partner at the time of delivery of the purchased Product to the User. Presently, Flamingo Lounge offers a maximum order value of INR 10,000 (Indian Rupees Ten Thousand) under the cash on delivery Payment Option. Users are required to peruse and accept the terms set out under the Return and Refund Policy which sets out the terms of refunds for transactions carried out using the cash on delivery Payment Option.
3. Grievance Redressal
Any grievances relating to the Fee & Payment Policy may be directed by you to the grievance officer of Flamingo Lounge who can be contacted at [email protected]
PAN India Shipping
We deliver PAN India with Free Shipping for all products
We provide best quality clothes that you will love
You can grab Best Offers and eye catching deals
Make a worry free transaction using secured payment gateway